Help centre
Frequently asked questions
Everything you need to know, in plain language. If your question is not here, it is probably one line away on the pricing page.
All questions
How do I book a service?
Find a professional through search or category pages, open their profile, pick a service and choose a free time slot. No account needed — just your name and phone.
Are the reviews real?
Yes. A review can only be left by a customer whose booking through this site reached completed status — there is no other route to leaving one. Professionals can reply to a review; they cannot edit it, remove it, or pay to have it removed.
I am a professional — how much does it cost?
Start free: the Free plan lists you in the catalogue and includes the booking calendar and online bookings, with up to 2 services live. Paid plans only raise the service limit: Private Pro is $15/month (up to 5 services), Salon / Business is $45/month (unlimited services). There is no commission on any plan. The Verified Business badge is free to apply for on any plan — an administrator reviews the registration documents you submit — and no plan buys a higher position in search results. Eligible founding professionals get up to 5 services free for 6 months. After that, the account moves to the Free plan with up to 2 visible services. No card required. No automatic charge. Eligible means one of the first 100 professional accounts created on Task Masters. 98 places are left; a place is assigned when your account is created, and if they have run out by then, your account starts on the Free plan.
Can I cancel my subscription anytime?
Yes. Go to Billing and click Cancel — you keep access until the end of the paid period. No hidden fees, no questions asked.
Which payment methods do you accept?
We accept all major credit and debit cards through Stripe, and PayPal.
Do you background-check professionals?
No. We do not perform criminal background checks, identity verification, licence verification or insurance verification on any professional. A business account can apply for a Verified Business badge, which means only that an administrator reviewed its registration documents and they appeared to correspond to a real, registered business. Read what that does and does not cover before you book.
Before you book
- What the Verified Business badge means — and the six things it does not. Task Masters does not background-check professionals.
- How professionals are ranked — every signal behind the default order, and why no plan, subscription or payment is one of them.
- About Task Masters — what this company is, and how it makes money.
Still stuck?
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